Frequently Asked Questions (FAQ)

Is there a minimum order quantity?

• Minimum order requirements are shared after your B2B account is approved, allowing flexibility across different types of businesses.

Where do you ship from?

• All orders are shipped from Germany, ensuring reliable delivery across Europe and international markets.

How long does shipping take?

• Shipping within Germany frequently takes 3 to 5 business days.
  For the rest of the EU, delivery typically takes 3 to 7 business days.

Are all products identical?

• Each piece is handcrafted from natural alabaster, which means slight variations in color and texture are part of the material’s character.

Can I access pricing before applying?

• Wholesale pricing and full collection details are available after your B2B account is approved.

Who do you collaborate with?

• ROYA The Brand works with independent boutiques, interior design studios, concept stores, and hospitality projects.