Shipping Policy

Location

All orders are shipped from our storage facility in Bamberg, Germany with DHL.

Order Confirmation

Upon authorization of payment, you will receive a confirmation email from us.

Processing Time

We strive to dispatch order in 1-2 working days.

Tracking Information

Once your order has been dispatched, you will receive a tracking code via email. This code allows you to monitor your parcel’s journey until its arrival.

Delivery Time and Cost

Germany : around 1-3 working days

The delivery cost within Germany is €4.95

The Netherlands + Belgium : around 3-6 working days

The delivery cost for The Netherlands and Belgium is €6,95

Delivery Area

We currently deliver to addresses within the Germany, Netherlands and Belgium.

Contact Information

For any questions or concerns regarding shipping, don’t hesitate to get in touch with our customer service team at info@roya-thebrand.com

Thank you for choosing Roya. We strive to ensure your order is delivered promptly and securely.