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Shipping Policy
Location
All orders are shipped from our storage facility in Bamberg, Germany with DHL.
Order Confirmation
Upon authorization of payment, you will receive a confirmation email from us.
Processing Time
We strive to dispatch order in 1-2 working days.
Tracking Information
Once your order has been dispatched, you will receive a tracking code via email. This code allows you to monitor your parcel’s journey until its arrival.
Delivery Time and Cost
Germany : around 1-3 working days
The delivery cost within Germany is €4.95
The Netherlands + Belgium : around 3-6 working days
The delivery cost for The Netherlands and Belgium is €6,95
Delivery Area
We currently deliver to addresses within the Germany, Netherlands and Belgium.
Contact Information
For any questions or concerns regarding shipping, don’t hesitate to get in touch with our customer service team at info@roya-thebrand.com
Thank you for choosing Roya. We strive to ensure your order is delivered promptly and securely.